In this episode of Beyond the Bottom Line, Sean Littman sits down with Brandy Rosenblum, COO at GiveSuite and one of the platform’s earliest users, for a candid conversation about what nonprofit teams really need from their technology.
Brandy brings more than two decades of nonprofit experience to the discussion, with a background that began far from databases—first as a concert pianist and music teacher—before moving into nonprofit operations and systems management. Her path into the sector was shaped by a simple realization: she was better at giving things away and building systems for impact than chasing revenue.
The conversation traces a familiar nonprofit tension: small teams relying on a patchwork of free or low-cost tools that slowly become unmanageable. Brandy shares firsthand experience trying to consolidate siloed systems like spreadsheets, email tools, and databases—and why many well-known platforms felt either too large, too rigid, or not built for how small nonprofits actually work.
Sean and Brandy also talk openly about adoption challenges: why “passion people” often end up carrying technical responsibilities, why setup and onboarding matter more than feature lists, and how customer support can make or break a nonprofit’s relationship with software.
The episode closes with practical advice for organizations preparing to move into a more unified system—starting with documentation, clarity, and an honest look at current workflows before trying to change them.
Brandy is the COO of GIvesuite.com. She is the face you meet when you get started and is here to steward your journey to success.
You can connect with her here
This podcast is powered by GiveSuite, the all-in-one marketing and operations platform designed specifically for nonprofits. Learn more at: www.Givesuite.com
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